FAQs

Care Instructions?
Wash the hair when you receive it to avoid the tangle in the future. Wash the hair twice a week to maintain it silky. Restyle hairs: Don't use excessive heat, control in 160~180 celsius degree.Weft: Don't cut the weft, it will lead to shedding. We suggest you sew the weft before using. Curly hair: Don't comb or brush the hair, just use fingers to handle gently. Straight or big wave hair: Gently comb hair from the end to top with the wide-tiith comb. Protect hair: Use non-sulfate shampoo and conditioners. Don't make your hair under sun for quite a long time.

What is the length of the hair extensions?
The hair is true to length.

What is the quality of hair extensions?
Our hair is 8A unprocessed virgin human hair.

How to choose the right shade of hair extensions?
Our hair comes in one natural black shade.

HOW SHOULD I DYE THE HAIR?
Do color test before dyeing, use the nutrition water and professional colorist.

Do hair have a return policy or exchange policy?
Yes you can return or exchange the hair 2 days after you receive it.

How do I make an Exchange/Return?
You can give us a call or send an email.

How long does shipping usually take?
express 1 to 2 days other 3 to 5 days.

How may I contact you?
By email or phone.